During the past several weeks, Concordia e-mail users have received emails requesting for details about their e-mail accounts, including requests to provide “usernames” and “passwords”. It also states that if you fail to provide the information your account will be disabled.
These requests are from individuals attempting to gain access to your e-mail accounts so that they can send SPAM from them . . ., which is also something that has happened over the past several days. Unfortunately, several users provided their account information, which resulted in those specific e-mail accounts being used to send thousands, perhaps hundreds of thousands or even millions of SPAM messages to individuals across the world. Over the past weekend, Concordia received such notification that some of their student e-mail accounts were used to distribute SPAM. When they receive such notices, they reset the account password so that those accounts can no longer be used for spamming.
Those individual account owners who are unable to log-into their mail, please contact the Solution Center – 3375 – to have your password reset.
Please be cautious and suspicious when anyone ask for your account information. If you have any doubts about the request, follow your instincts and DO NOT respond.
The only ITS staff at Concordia who are likely to contact you about your accounts, and who will NEVER request your password via e-mail are:
Dennis Duncan, Director, Infrastructure Services Rasul Shishehbor, Systems Administrator Tony Pietrzak, Systems Administrator Rick Meidinger, Network and Security Engineer Bruce Vieweg, CIO.
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